How do I export my SocialScalr data?

Two ways. For full account: Settings → Export → 'Download all my data' produces a JSON file with leads, campaigns, posts, conversations, audit log, and account metadata. For per-table CSV: the Pipeline and Contacts tabs each have a 'Download CSV' button that exports the current filtered view. Both are self-serve and free on all paid plans.

How long does a full data export take?

Most accounts under 5,000 leads export in 10-30 seconds. Larger workspaces (50,000+ leads) take 2-5 minutes; you get an email with the download link when ready. Exports include all data the workspace has access to as of the time you click Export.

Can I export data after cancelling my account?

Yes - your account stays in soft-delete for 30 days after cancellation, during which all export features remain available. After 30 days the data is hard-deleted and cannot be recovered. If you need an export after hard-deletion, you'd need to request it via privacy@socialscalr.com before the 30-day mark.

Help › Data export

Data export

You own your data. SocialScalr ships two self-serve export paths: a full JSON dump of everything in your workspace, and per-table CSV exports for spreadsheet-friendly slices. Both available on all paid plans, no support ticket required.

By Mark Gabrielli · Last updated May 24, 2026

Quick path: full account export (JSON)

Open the dashboard at socialscalr.com/app.
Settings (top-right gear icon) → Export.
Click "Download all my data".
For accounts under ~5,000 leads, the file downloads immediately. Larger accounts get an email when the export is ready (typically 2-5 minutes).

The JSON file contains:

All leads with full profile data, stage, custom fields, notes, reminders, tags.
All campaigns with targeting source, sequence steps, schedule.
All sent connection requests + DMs (both directions) with timestamps.
All scheduled and published posts with content.
All Watchtower entities + recent signals.
Webhook delivery history (last 100 per endpoint).
Account audit log (login history, API token rotations, payment changes).
Workspace metadata (name, plan, seat count, owner).

Per-table CSV exports

For smaller exports targeted at a specific use case:

Leads CSV (Contacts tab)

Open Contacts tab.
Apply any filter (stage, tag, owner, last_activity_at, custom field, saved view).
Click the Export button in the toolbar.
Field selector lets you choose which columns to include - default is all.
Download starts immediately.

Common use: "all replied leads from Q1 2026" filtered and exported for CRM import.

Campaigns CSV

Settings → Campaigns → click any campaign → Export campaign data. Returns sent activity, accepts, replies, and current stage for every lead in that campaign.

Webhook delivery log

Settings → Webhooks → click any endpoint → Export deliveries. CSV of recent deliveries with request body, response code, attempt number, signature.

Programmatic exports via the REST API

If you need recurring exports (e.g. nightly sync to a data warehouse), use the REST API rather than manual export.

curl -H "Authorization: Bearer YOUR_API_TOKEN" \
  "https://socialscalr.com/api/v1/leads?stage=replied&since=24h&limit=1000"

Full API reference at /help/api. Common cron pattern: nightly script pulls leads updated in last 24h, syncs to your data warehouse via BigQuery/Snowflake.

What's in the JSON file (structure)

{
  "workspace": { "id": "...", "name": "...", "plan": "pro", "created_at": "..." },
  "leads": [ { "id": "...", "name": "...", "stage": "...", "notes": "...", ... }, ... ],
  "campaigns": [ ... ],
  "sequences": [ ... ],
  "messages": [ ... ],
  "posts": [ ... ],
  "watchtower_entities": [ ... ],
  "watchtower_signals": [ ... ],
  "webhook_endpoints": [ ... ],
  "audit_log": [ ... ],
  "exported_at": "2026-05-24T15:32:11Z"
}

Data retention after cancellation

Day 0: account cancelled. Export still available.
Day 1-30: soft-delete window. Account read-only, all exports still accessible. You can also reactivate during this window with all data intact.
Day 30+: hard-delete. Data permanently removed from active tables. Backups roll out after another 30 days.

If you need an export after hard-deletion, contact [email protected] before day 30 to extend the window.

GDPR data subject access requests

The self-serve export above satisfies GDPR Article 15 (Right of Access) and Article 20 (Data Portability) for your own account. For requests about a specific contact you've stored (e.g. one of your leads filing a request through their own data subject right), email [email protected] - we'll work with you to scope the response within the GDPR 30-day window.

REST API + webhooks docs - for programmatic recurring exports.
Security and trust - how the data is stored and protected.
CSV import wizard - the reverse direction.

← All help